Single Muslim is registered under the UK Data Protection Act. All your details are kept encrypted and kept in a separate database away from the website. Any contact we make will be discreet and we will never mail anything to your postal address. At Single Muslim, we understand that it is not always easy for single people to feel confident when registering for online matrimonial services.
Rest assured our service is strictly confident and discreet to use. Our security and data protection mean that no one will be able to access your details, which should give you complete peace of mind about the integrity of our Muslim marriage service. If you have any further questions or queries on this please feel free to contact us.
OUR COMMITMENT TO YOU
We do not compromise your privacy:
We design all of our products and services with your privacy in mind. We involve experts from various fields, including legal, security, engineering, product design and others to make sure that no decision is taken without respect for your privacy.
We work hard to keep your data secure:
We have teams dedicated to keeping your data safe and secure. We constantly update our security practices and invest in security efforts to enhance the safety of your data.
We appreciate that you trust us with your data and we intend to always keep that trust. This starts with making sure you understand the data that we collect, why we collect it, how it is used and your choices regarding your data. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.
1. WHO WE ARE
Single Muslim Limited
(Trading as SingleMuslim.com)
PO BOX 386
3. DATA WE COLLECT
We can’t help you develop meaningful connections without some data about you, such as basic profile details and the types of people you’d like to meet. We also collect data generated as you use our services, for example access logs.
Data you give us
You choose to give us certain information when using our services. This includes:
Data we receive from others
In addition to the data you provide us directly, we receive information about you from others, including:
Data collected when you use our services
When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:
4. COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including Single Muslim Ltd do not currently respond to DNT signals.
5. HOW WE USE INFORMATION
The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.
To administer your account and provide our services to you
To help you connect with other users
To ensure a consistent experience across your devices
To serve you relevant offers and ads
To improve our services and develop new ones
To prevent, detect and fight fraud or other illegal or unauthorised activities
To ensure legal compliance
To process your information as described above, we rely on the following legal bases:
6. HOW WE SHARE INFORMATION
Since our goal is to help you make meaningful connections, the main sharing of users’ information is, of course, with other users. We also share some users’ information with service providers and partners who assist us in operating the services, in some cases, legal authorities. Read on for more details about how your information is shared with others.
7. CROSS-BORDER DATA TRANSFERS
Sharing of information laid out in Section 6 sometimes involves cross-border data transfers, for instance to the United States of America and other jurisdictions. As an example, where the service allows for users to be located in the European Economic Area (“EEA”), their personal information is transferred to countries outside of the EEA. We use standard contract clauses approved by the European Commission or other suitable safeguard to permit data transfers from the EEA to other countries. Standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data.
8. YOUR RIGHTS
We want you to be in control of your information, so we have provided you with the following tools:
We want you to be aware of your privacy rights. Here are a few key points to remember:
For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.
Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.
If you are asked to provide proof of identity for account management purposes, or as a result of mis-use or other unusual activity on the service, failure to provide suitable ID may result in the suspension or removal of your account as outlined within our site terms and conditions.
9. HOW WE PROTECT YOUR INFORMATION
We work hard to protect you from unauthorised access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organisational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately.
10. HOW LONG WE RETAIN YOUR INFORMATION
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law.
11. CHILDREN’S PRIVACY
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.
Because we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time.
13. HOW TO CONTACT US
Single Muslim Ltd
PO BOX 386
Telephone Support: +44 (0)844 800 9255
Customer Care: firstname.lastname@example.org
Technical Support: email@example.com
Data Protection: firstname.lastname@example.org